Today I was told by our credit card processor that there was a charge-back because the credit card that was charged was used without permission. I looked into it and it appeared to me that the person using it sent a gift to a family member and all looked correct. I even checked with Fedex to be sure the package arrived and sure enough it did.

First thing I did was email the customer to be sure everything was ok with the order, I asked if there was something wrong, if it wasn’t correct, if it didn’t get to the recipient on time? I received a reply very quickly that stated that everything was fine but that they weren’t sure who Black Cat Technologies was and why there was a charge on their credit card from that company.

I went on to explain that Black Cat Technologies is the parent company of Monster Candy Apples, what does a technology company have to do with Apples? Well, nothing really except that all the bank information, credit card processing, bookkeeping, etc is all done through the parent company.

You see I am a small business, I cannot afford to have multiple businesses with multiple bank accounts and multiple credit card processors. The fees for the aforementioned would be enormous, not to mention the accounting headaches.

So if you see a charge on your credit card statement that says “Black Cat Technologies” please remember that if you ordered from Monster Candy Apples this is where the charge came from.

Why Black Cat Technologies? I named the company after my cat Mandy, who just so happens to be a Black cat!

Thank you all for your understanding, I hope this has not been an inconvenience to anyone.

~Phil
Owner/Operator
MonsterCandyApples.com