Shopping cart troubles
Posted in Technical Updates on 12/08/2008 09:44 pm by PhilHello Everyone,
I hope all of you are doing well and preparing for the Holiday season.
There was an issue brought to my attention with our shopping cart that was giving some customers troubles with checking out. I think all issues have been resolved but in case you are having any troubles please contact us and let us know.
Also remember if you would like to place an order but don’t want to do it online you can always fax your order to us at 888-755-5598, please include your choice of shipping and your payment information. You can email us your order as well at sales@monstercandyapples.com, please do NOT email your credit card information as email is not secure. We will call you for your credit card info or you can fax it to us at the above number or you can call us to place your order as well at 877-APPLE98 -or- 718-569-6691, you may leave your order on our voice mail system in case there is no answer.
Lastly, we have been making small modifications to the website, adding products, changing shipping, etc. Please let us know if there is anything you find that doesn’t look right on the site or if there is something you think we should add or change.
We are adding a login on checkout screen, can I hear your thoughts about having to use an account to checkout instead of checking out as a guest? Currently you can just checkout without creating an account which is fine I guess, but it is much easier to purchase from us if you have an account. You can save your ship to addresses, all your billing address information is stored and you can review all your past orders and invoices. Please let me know your thoughts about this, shoud it be mandatory or should it stay the way it is now where you can use the guest checkout?
Happy Holidays and thank your for your business,
~Phil
Owner/Operator
MonsterCandyApples.com


