Today I was told by our credit card processor that there was a charge-back because the credit card that was charged was used without permission. I looked into it and it appeared to me that the person using it sent a gift to a family member and all looked correct. I even checked with Fedex to be sure the package arrived and sure enough it did.

First thing I did was email the customer to be sure everything was ok with the order, I asked if there was something wrong, if it wasn’t correct, if it didn’t get to the recipient on time? I received a reply very quickly that stated that everything was fine but that they weren’t sure who Black Cat Technologies was and why there was a charge on their credit card from that company.

I went on to explain that Black Cat Technologies is the parent company of Monster Candy Apples, what does a technology company have to do with Apples? Well, nothing really except that all the bank information, credit card processing, bookkeeping, etc is all done through the parent company.

You see I am a small business, I cannot afford to have multiple businesses with multiple bank accounts and multiple credit card processors. The fees for the aforementioned would be enormous, not to mention the accounting headaches.

So if you see a charge on your credit card statement that says “Black Cat Technologies” please remember that if you ordered from Monster Candy Apples this is where the charge came from.

Why Black Cat Technologies? I named the company after my cat Mandy, who just so happens to be a Black cat!

Thank you all for your understanding, I hope this has not been an inconvenience to anyone.

~Phil
Owner/Operator
MonsterCandyApples.com

Since taking over MonsterCandyApples.com I have received many emails asking for discount pricing on bulk orders or wholesale orders. I am going to add a page to the main website to clarify our policy on discounts, but in the mean time I thought it would be good to publish the discount tiers here.

Discount Pricing
————–

• 25 – 50 Apples = 10%
• 51 – 100 Apples = 15%
• 101 – 200 Apples = 20%
• 201 – 399 Apples = 25%
• 400+ Apples = 30%

All returning customers receive 5% off their order no matter what size it is. If you have ordered from us before, please contact us for a coupon code before ordering. If you are a new customer you will receive a coupon code for your next order on the packing slip inside your current order.

We do not discount shipping as we charge you what we pay, we never markup shipping costs.

If you have any further questions please feel free to contact us, we are here from 8:30am – 5pm EST Mon – Fri.

~Phil
Owner/Operator
MonsterCandyApples.com